When looking at a metric, how will you know if the result is “good” or “needs improvement”?
By using benchmarks.
First uncover and then activate the untapped human potential of your organization.
Establish an iterative process for accumulation of knowledge.
Institute training to improve your knowledge discovery efficiency.
Expertise, solutions to problems and ideas are shared.
Causes of unhappiness that are controllable by managers.
To make your organization a high capability and consequently high productivity place.
Improved capability leads to increased productivity.
Selecting easier tasks with less cognitive effort leads to decrease in long-term capability.
Means Unleashing Human Potential.
When a prior decision that was assumed to be final is changed because it was later found to be defective.
What are the pitfalls and how to overcome them?
Our brains are designed to focus on one thing at a time.
A ToC solution for knowledge work